4dking Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains in detail how 4dking collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Effective date: January 2026. This policy may be updated from time to time.
1. Information We Collect
4dking collects various types of information when you register and use our platform. This information is necessary for us to provide a secure, personalised, and fully functional service.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is used to verify your identity and manage your account on the 4dking platform.
Device & Browser Information
We automatically collect technical data when you access the platform, including device type, operating system, browser type, IP address, and screen resolution. This data helps us optimise the user experience across different devices, particularly the smartphones used by the majority of our Malaysian users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the necessary transaction details, such as the payment method used (Touch 'n Go, FPX, or bank transfer). We do not store your full card details or banking passwords — all transactions are handled through secure payment processors.
Usage Data
We record platform usage activity such as pages visited, games played, bets placed, session duration, and transaction history. This data is used for platform improvements and internal compliance.
2. How We Use Your Information
4dking uses the information collected for the following purposes:
- Account management: Verifying user identity, processing registrations, and managing secure logins.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and securely.
- Platform improvement: Analysing usage patterns to improve the interface, performance speed, and overall user experience.
- Security & fraud prevention: Detects and blocks suspicious activity, multiple account usage, or unauthorised access attempts.
- Service communications: Sending important notifications relating to your account, transactions, or policy changes via email or SMS.
- Legal compliance: To comply with legal and regulatory obligations applicable in Malaysia.
4dking does not use your personal information for third-party marketing purposes without your explicit consent.
3. Cookies & Tracking Technologies
The 4dking platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled.
- Performance Cookies: Gathering information on how users interact with the platform to help us understand and improve website performance.
- Preference Cookies: Saves your settings such as preferred language and display size, so you don't have to reconfigure them on every visit.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 4dking platform and your ability to log in or make transactions.
4. Data Storage, Security & Sharing
Data Storage & Security
All personal information collected by 4dking is stored on secure servers with SSL encryption. We implement industry-standard technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Account and transaction data is retained for as long as your account remains active, and for a set period after account closure to meet applicable legal and audit requirements. Once the retention period ends, your data will be securely disposed of.
Third-Party Sharing
4dking does not sell or rent your personal information to any third party for marketing purposes. However, we may share limited information with select third parties in the following circumstances:
- Payment processors: Required transaction information is shared with approved payment processors to facilitate deposits and withdrawals in MYR.
- Technical service providers: Companies that help us operate the platform infrastructure, bound by strict confidentiality agreements.
- Legal requirement: When required by law, court order, or a competent authority in Malaysia.
5. User Rights & How to Contact Us
Right to Access, Rectification & Erasure
As a 4dking user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request that we correct any personal information that is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal information, subject to any legal obligations that require us to retain such data.
- Right to Object: You may object to the processing of your personal data for specific purposes.
Privacy Policy Updates
4dking reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated via in-platform notifications or to your registered email address. Continued use of the platform after changes are published will be considered acceptance of the updated terms.
Contact Us
If you have any questions, concerns, or wish to submit a request regarding your personal data, please reach out to the 4dking support team via:
- Email: [email protected]
- Page FAQ for an immediate response
We are committed to addressing any privacy-related enquiries within a reasonable timeframe and ensuring your rights as a Malaysian user are fully respected.
Have More Questions About Your Account or Security?
Visit the FAQ page for more information on account security, payments, and how to use the 4dking platform safely and responsibly.